David Mitchell
Member Since Dec 2024
Waiting for the provider
Ethan Parker has until 03 Oct 2026 to respond. If there is no reply you can escalate the case to our support team.
Resolution proposed
Ethan Parker offered: Partial refund - $150. Accept it to close the case or reply to continue the discussion.
Dispute resolved
A $150 partial refund was added to your wallet and the remaining $3,700 was released to the provider.
Work not completed as agreed
The inspection report was never delivered and two of the four bathrooms were not checked. I would like a partial refund for the work that was not done.
Related Booking
Provider
Amount on Hold
$3,850.00
Reason
Work not completed
Preferred Outcome
Partial refund
Opened On
01 Oct 2026
Evidence
Add more evidence (photos, invoices or documents)
Conversation
You
Two bathrooms were not inspected and I did not get the written report that was part of the quote.
Ethan Parker
02 Oct 2026, 09:40 AMSorry about that. Access to the upstairs bathrooms was locked on the day. I can offer a $150 partial refund.
TruelySell Support
Support02 Oct 2026, 11:05 AMThanks both. The payment stays on hold while you agree on a resolution. Let us know if you need us to review the case.
This case is closed. Replies are disabled.
Actions
Case Progress
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Dispute Opened
01 Oct 2026
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Provider Responded
Pending
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Support Review
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Resolved
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